Overview

Conversational AI has evolved into powerful systems capable of natural, engaging, and meaningful interactions. In this hands-on workshop, you’ll create your own agentic AI bot using cutting-edge tools. From building a functional AI agent to incorporating tools for conversational enhancements, this session will empower you to design bots that can communicate effectively.

Presented in Partnership with Southern University of New Orleans (SUNO)

This workshop is part of the SUNO AI Speaker Series, created to make artificial intelligence education accessible to everyone. Join us for a unique learning experience that blends cutting-edge AI knowledge with practical, hands-on applications.

Duration: 75 minutes
Format: Hybrid (In-person and live-streamed)
Level: Beginner-intermediate

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What You’ll Learn

• Understand the principles of agentic AI and conversational systems.
• Learn to create and deploy conversational bots tailored to your needs.
• Use tools like Eleven Labs to enhance voice and conversational capabilities.
• Build bots for customer service, personal assistance, or creative applications.
• Explore best practices for improving bot engagement and performance.

Who Should Attend

• Business leaders and teams interested in using conversational AI for customer engagement.
• Entrepreneurs looking to integrate AI agents into their workflows.
• Educators and creators eager to explore AI-driven communication tools.
• Non-technical audiences ready to build functional, interactive AI tools.

Outline

1. Welcome and Introduction (5 minutes)

• Overview of conversational AI and its applications.
• Introducing agentic AI: Bots that interact naturally and adaptively.

2. Building a Conversational AI Agent (15 minutes)

• Using tools like ChatGPT to create a chatbot foundation.
• Enhancing conversational capabilities with advanced tools like Eleven Labs.
• Setting up multi-modal interactions (e.g., voice + text).

3. Use Cases for Conversational AI (15 minutes)

• Customer service: Automating FAQs and product inquiries.
• Personal productivity: Scheduling, reminders, and knowledge retrieval.
• Creative applications: Virtual assistants for brainstorming and ideation.

4. Hands-On Tool Exploration (25 minutes)

• Quick-build exercise: Participants create a functional conversational agent.
• Using Eleven Labs for natural-sounding voice output.
• Embedding agents on websites and platforms.

5. Measuring Success and Optimizing Agents (5 minutes)

• Tracking metrics like engagement rates and response accuracy.
• Iterative improvements based on user feedback.

6. Q&A and Wrap-Up (10 minutes)

• Open discussion and troubleshooting.
• Preview of Workshop 4: Creating and Distributing Custom GPTs.

Included with Registration

• Video Recording Access: Lifetime access to the workshop recording. (Available for purchase separately after the event.)
• Certificate of Completion: A digital certificate that can be proudly added to your LinkedIn profile.