Issue #85: AI Is Eating the Ladder from the Bottom

Howdy ππΎ.
AIβs impact on jobs is finally showing up in the data. A new study from Stanford offers some of the first concrete evidence. As the report explains: βYoung workers (ages 22β25) in the most AI-exposed jobs saw a 13% drop in employment compared to less-exposed peers, while older workers in the same roles experienced a 6β9% increase.β Software developers, customer service reps, and marketing & sales managers are among the roles seeing the sharpest divide between automation and augmentation.
On a panel at the Black is Tech conference in Houston, someone asked me if I would recommend getting a degree in computer science right now. My response was simple: some jobs just arenβt a great place to be. Not because theyβre not important, but because itβs harder than ever to get your β10,000 hoursβ when AI handles so much of the entry-level work.
For those of us whoβve done the work for decades, we know this pattern. Itβs like an orchestra, before you ever sit in the first chair, you spend time in the second and third, learning by doing, sharpening your ear, building instinct. But AI is rewriting that structure. Today, senior engineers in the first chair are being augmented by tools like Copilot and Claude Code, making them even more effective, while reducing or entirely removing the need for the seats behind them.
Thatβs the pattern: AI augmentation makes senior staff more productive, while automation quietly eats away at entry-level opportunities. A senior developer using AI doesnβt need as many junior devs. A marketing manager drafting campaigns with AI doesnβt need a big team. A conversational customer service bot that handles the easy questions means fewer frontline reps ever get involved.
Thatβs the thing, the nature of augmentation is circular. What augments one worker often automates another. Itβs not a new phenomenon; technology has always driven efficiency. But efficiency often comes with a reshuffling of whoβs needed, and where.
We often define ourselves by the lowest part of the value chain. A writer is someone who puts words on a page, but many people can do that. What matters is the storytelling, the framing, the depth of reporting. The same goes for software. We call someone a developer, but the real value may lie in how they architect solutions and think through edge cases, not how many lines of code they write. Thatβs the disconnect. Entry-level work tends to focus on the tactical: the output, the doing. Let the creative director be brilliant, and let others execute. But AI is now handling more and more of that tactical execution. Whatβs left is the thinking, the high-leverage work that has always sat in the first chair.
This is why being a true subject-matter expert only becomes more valuable as these tools mature. The explosion of vibe programmers, vibe marketers, and vibe-whatever-elsees shows how easy it is to look productive with AI. But the real unlock comes from pairing deep knowledge with the right tools for delivery. For a junior developer or writer who lacks that experience, AI can quickly become a crutch and prevent them from developing the higher-order thinking their role truly requires. For someone who already understands those intangibles, the tools offer scale. Thatβs why, for a senior person, these tools augment, while for entry-level, they often automate.
This also raises a deeper, long-term challenge for both the workforce and for education. If AI is hollowing out the entry points, how do we train the next generation of subject-matter experts? We donβt just need to teach storytelling or systems thinking; we already do. The problem is thatΒ those skills are only sharpened by doing the work. Real judgment, real instinct, real craft come from the mess. It takes iterations, feedback, missed context, and rework. You canβt simulate that in a classroom. You used to learn it on the job, usually in the roles AI is now automating. Thatβs a serious problem. Because in the short term, the most value is going to people who already know their craft, and long term, we may not be giving enough people the runway to get there.
Hearing about the impact is one thing, but it can be hard to truly understand or quantify what it means in practice. To help, I started vibe coding a set of AI ROI calculatorsβsimple tools that make it easier to see how augmentation shifts the math for businesses and where the real gains show up.
This is an early pilot, and newsletter subscribers are the first to try it out. Iβd love your feedback as we refine and improve. Check them out.
-jason
πΌ Talking Tech: Watch & Learn
At Black Is Tech, I shared how AI is reshaping the value of skills, shifting the focus from simply coding or writing to higher-level problem-solving, storytelling, and creating impact. The packed room and post-panel conversations showed how strongly this resonates, highlighting that weβre only at the beginning of this shift in how we work.
π The Best in Tech This Week
π Anthropic Quietly Tweaks Its Terms β Anthropic updated its consumer terms, giving itself more wiggle room on how Claude can be used. Feels like prep work for bigger enterprise deals and regulatory challengesβthe lawyers are paving the road before the product gets there.
ποΈ OpenAI Goes Real-Time β OpenAI dropped GPT Realtime, turning ChatGPT into something that feels more like FaceTime than a chatbot. It can listen, interrupt, and respond instantlyβsomething Iβve been experimenting with in Madame Claudetteβand itβs going to change when we lean on AI, not just how.
π Anthropic Settles With Authors β Anthropic agreed to settle a lawsuit over training data scraped from books, following OpenAIβs playbook of βpay and move on.β Expect more licensing deals instead of courtroom battlesβitβs cheaper to cut checks than fight, and the data is too valuable to give up.
π€ The AI Roadshow: Workshops, Talks & Beyond
Sept. 16 βΒ AI & Tech Summit w/ Central Maryland Chamber
Sept. 25 βΒ BannerX w/ The Baltimore Banner
Sept. 26 – Atlanta University Center Data Science Symposium
Nov. 04 βΒ WTCI AGILE Series
Nov. 20 βΒ AI Summit Europe
The AI Evolution Workshops
These are practical sessions designed for professionals who want to master the basics of AI. Each workshop blends clear instruction, live demos, and hands-on prompting so you can turn AI into real workflows that support your team.
Weβll be running a mix of virtual and in-person sessions, so you can join from anywhere or connect face-to-face. Every attendee also gets a copy of The AI Evolution book and 90-day access to the recording.
π‘ As a thank-you for being part of our community, newsletter subscribers get an exclusive discount. Use promo code NEWSLETTER when you register, but hurry, this offer ends Sept. 12.
Sept. 18 β The AI Evolution Workshop: Practical AI for Today |Β Washington, DC
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P.S. Before you go…
Speaking of automation taking jobs, Taco Bell tried rolling out conversational AI in its drive-thru lanes. The result? Frustrated customers and trolls are ordering 18,000 water cups. Theyβre now rethinking the rollout, but I think they were just a little early. Conversational AI is very, very good (look no further thanΒ Madame Claudette, call her at 504-406-1410). But the current gap is in handling noisy, real-world environments. Things like figuring outΒ whoΒ is speaking in a chorus of voices, or distinguishing between voices with construction sounds, something humans do instinctively but machines still stumble over. In time, it will get there, but today, the tech might not be ready.
The whole thing actually reminded me of Tim Robinsonβs pay it forward sketch, if you havenβt seen it, enjoy: